Reply To: What to do when parents are late to pick up their child?

  • Shannon MacKenzie

    February 13, 2024 at 4:28 am

    In this situation, I would check in with the parent to find out what has been making them late. Their response to this part of the conversation would tell me a lot about their perspective, and inform how I proceed. I would remind them of our program’s policies regarding late pickups. If they do not seem to understand how being late negatively impacts their child, I would describe – nonjudgmentally – how waiting even a few minutes is stressful. I would explain to them that we cannot keep staying past closing, and arrange a meeting to discuss a plan for the future.