[Elizabeth]

Talking to the mother and Letting her know the severity of the 20 minutes and what what we can do to help her time manage . Also help her come up with a solution so this doesn’t happen again .I think it’s important asking her if there’s something that physically doesn’t let her get there on time so we can help her find a solution . I think also reminding her that if things aren’t working with her schedule at the daycare she’s always welcome to talk to our director about fixing her hours.