[Maribel]

I would request to have a meeting with the parent so that we may discuss the recent tardiness. I would start off by trying to understand the reasoning (if the parent is willing to go into detail) behind the late pickups, and offer solutions to help the parent pick up at a reasonable time. I would share what the staff has been doing to help ensure that their child is well taken care of, and ask if there is an alternative parent/guardian who is able to pick up the child on days where the parent wouldn’t be able to arrive on time. I would then remind the parent of any policies in place regarding extra incurred fees for late pickups, and let the parent know we are willing to work to help resolve the tardiness.