[Madison]

I believe if the parent is arriving late multipole times and haven’t communicated then you should feel comfortable going to the parent and asking to have a sit down conversation with them to get to a resolution sooner. you could ask things such as ” we have noticed you have been late at pick up is there something going on that stalls you getting here? Is there anything we can do to make it easier on you?” and make sure to communicate clearly that it effect the child, and the employees who have to stay to make sure the child is picked up while also being friendly and understanding.