[Simayah Green]

If I were in this situation I’d approach Mrs. Hopkins in a respectful and supportive way. I’d acknowledge that this is her third time arriving 20 minutes late for the past 2 weeks and gently check in to see if there is anything going on that we can help with. We’re all here to support each other, so if extended care is something she might need or if we can offer resources to support another solution. I think it’s important to remember the techniques we’re learning are meant to be implemented with families too, not just the children. Staying positives, giving grace, and never coming off as judgmental is key. But it’s also important to acknowledge patterns early before they come a bigger issues. Addressing it now gives the family a chance to speak up and work with us, rather than feel surprised or defensive later.

[Tabitha]

ask why the parent is late make sure they know what time you close and that they are aware of a late fee pick up our is $5 a mintue per kid if they simply can not pick up there children on time they need ot find alternaive care or another option for pick up

[Cynthia Alvarez Hernandez]

I would start by asking Mrs. Hopkins if we would could have a conversation. I would communicate how her child has been picked up late more than once in a kind way. I would ask if there is a reason as to why this is occuring but also reminding her in a very empathtic and respectful way about our policies and the cosequences to them. I would ask if there is anything we can do to better support her and work together to find a solution.

[Annmarie Hall]

This is more of something my director tends to deal with. They will have a conversation with the parent if it is a habit and also there is a fine for every minute someone is late. However, if i were to be the one to talk with them i would explain why it affects not only me but also their child.

[k m]

I would speak with Mrs. Hopkins about the reason why she is often late, and see if we can work out a strategy to support her (eg. Transfer the child to a branch that has longer hours) I would also remind her of staff and school policies.

[Breanna Zumhof-Harthan]

I would redirect the parent or parents to speak to my superiors. I do not have the authority to have those discussions with parents or staff. If the conversation was brought up by the parent, I would just listen and follow up with my superiors.

[Imani Evans]

I would make sure to document each instance and address it directly to try to communicate and see whats going on

[Danielle Manahan]

Explain that with this being a repeated issue it goes directly against the agreements to when they enrolled in the center. Explain with compassion and invite to have a meeting with other staff to what they can do to make sure that other resources like having a relative in the area who is available to pick up at the time of dismissal.

[Katie Luckraft]

I would respond calmly and empathetically, acknowledging that evenings can be busy, while reminding Mrs. Hopkins of the late pickup policy that’s clearly outlined in the parent handbook. I would work with her to explore solutions, such as backup pickup options or reminder calls, to help ensure on-time pickups.

[Cambrie]

Document the incidents, and then initiate a respectful conversation with Mrs. Hopkins. An example of what I would say is “Hi Mrs. Hopkins, I wanted to check in with you. I’ve noticed a few late pickups recently and just wanted to see if everything’s okay. Make sure to express understanding and support.

[Leena]

When parents are late to pick up their child, stay calm and keep the child comfortable and safe.

[jacklynn naisher]

That kids like to go home that they get tired they want to spend time with family. and if something is really important that makes them late teachers like to stayed but at the same time it not because teachers also have familys to take care of.

[Madeline]

I’d talk to the parent and ask why they have been late so often. I would sympathize with their reasons, but communicate the reasons they need to prioritize arriving on time. For legal reasons, but also because of the emotional impact on the child, having to wait and worry. I would try to see if we can come up with any solutions if being late is out of the parents’ control.

[HEENA SADANA]

If I would have been in this situation, I will talk to her patiently. I would listen to her and try to understand if something is making it hard for her to arrive on time. I would let her know we can work together to find a solution. After the conversation, I would write down what we talked about, just to keep a record. If it keeps happening, I will follow our center’s rules for repeated late pickups.

[Jayme Smith]

If the parent was consistently picking up the child late, I would have a conversation with the parents about the importance of picking up their child because it does impact the child’s anxiety but also I understand that sometimes things happen like traffic, delays, or emergencies, but if its a routine, I would repeat to the parent that they need to respect the time displayed for when they need to pick up and if the family is going through something, we could find a ways to support that family and find a solution together that would work best.