[Katie Bracey]

As a professional, I’d approach the situation with understanding but also clear boundaries. I’d have a private, respectful conversation with Mrs. Hopkins.I would explain that I understand things come up, but I’ve noticed a pattern of late pick-ups recently, including today, which was 20 minutes past closing. I would let her know that I want to make sure we’re on the same page because consistent late pick-ups can impact her child, staff schedules, and licensing regulations. I would ask her if there is anything going on that we can help support her with? Then I’d document the conversation, follow program policy, and offer support if needed, while also reinforcing the importance of respecting pick-up times.

[Katie Bracey]

WAC 110-300-0085 states that “an early learning provider must communicate with families to identify individual children’s developmental goals.” WAC-110-300-0030 addresses non-discrimination by stating that early learning programs are “places of public accommodation… and must not discriminate… on basis of race, creed, color, national origin, marital status, gender, sexual orientation, class, age, religion or disability.” State law requires child care employees to honor all children’s race, religion, culture, gender, physical ability and family structure, and to provide families with information on their child’s progress in the center.