[Samantha Mendez]

This is the third time in the last two weeks that Mrs. Hopkins has pickup her child late. Today she did not arrive until 20 minutes after closing time. What would you do? Hello my name is Samantha, and what I would do if she didn’t arrive until 20 minutes after closing time is I would speak calmly with Mrs. Hopkins, ask about why she was late, and go over the late policy. I would listen carefully and find out if she needs support. Most of the time I remember when being a small child how there were times I was picked up last at boys and girls club not late but one of the last ones and I would start to get worried and scared like wanting to cry because I thought my parents wouldn’t come. In reality the child is always the one who usually tend to worry a bit more especially since it’s 20 minutes after closing time it would be frustrating, although that’s what we are here for to be comprehensive with families in their situations and keep children calm to not worry, hopefully not letting it happen again.

[Samantha Mendez]

Hello Sidney, while reading your post I agree with you! I think that it’s always good to bring up those conflicts and see what was the reason for them arriving late to pick up their child, and if constantly happening it will need to be resolved in a more serious conversation with the parents. I think the important thing is to find a solution so it’s not happening constantly.