Explain to the parent the policies in place at the center and WHY it is important they pick up their child on time. Have an understanding with the parent that sometimes emergencies do come up but that communication is required and reoccurring issues cause a hinderance to their child and the staff members that are required to remain at the facility.
Please note:
This action will also remove this member from your connections and send a report to the site admin.
Please allow a few minutes for this process to complete.