[Katrina Simental]

Creating a team flow from the beginning will help when possible issues arise. Using wisdom and a positive yet professional tone of voice helps when dealing with issues. Following the plan of conflict resolution to create ideal outcomes is key.

[Katrina Conway]

Be able to have open communication without judgment because both parties have the best interest of the child in mind.

[Natylee]

Be a present listener by always repeating back what you hear the parents saying.

[Natalia Plamadeala-Mandel]

Be respectful and keep a positive conversation without using judgmental words or non-objective words. Say clearly and loud the problem’s name so that every party knows about it and by using brainstorming both parties can come to a common conclusion and solve peacefully the problem.

[Coleen]

Be welcoming, show enthusiasm to connect with parent and child, stay positive about child using sandwich technique when discussing behavior, ask how to best support child in parents opinion and share what you typically do in response to issues. Reinforce that you’re on the same team and what your goals are.

[Hayley Miller]

Stay positive, always throw in something great their child is doing that you’ve noticed, build connections with parents that aren’t just about their kids to further strengthen relationships, Schedule meetings when important issues come up, listen to everything the parents have to say.

[Maira]

Listening, acknowledging the parents’ concerns, having empathy and understanding.

[kate]

My advice is to keep an open dialogue with the families and maybe ask if they did anything fun over the weekend or if they have any fun plans coming up. Always making positive comments before and after having those tough conversations as needed.

[Shamona Murphy]

My advice is to be objective nit subjective or judgmental.

Be open during communication for new views.

Be positive when sharing information.

[Sherri Cason]

My best advise for creating and maintaining relationship with parents and their children is quality time and full attention when they are in my presence. During morning drop off and afternoon pickup giving the family member quality time without other distractions. Ask how their day is and be genuine. When people feel cared for and cared about they will open up and let you in, which provides great relationships and trust.

[Mary]

Come in with an expectation that the parents will react differently, and that there may be emotional responses. Try to be open to those feelings, and present the issue at hand with clarity and resources if need be.

[Sabrina]

Develop a trusted friendship. Be sincere and open-minded, but also compassionate and understanding. Provide the family with the same secure environment as you do for their child, and work with them.

[Heather Mueller]

Showing respect and listening. Being available to say “hello” and give families an example of their child’s positive moment from the day. Keep communication open. Be honest and productive when dealing with tender situations.

[Danielle]

Welcoming and accepting
Communicate with respect and listen
Transparency
Using the happy sandwich technique when delivering information and having a platform for communication that both parties agree on
Accept differences and find a middle ground for both sides.

[Madilyn]

The biggest thing in my opinion would be communication.