[Matthew]

I will communicate to parents; I understand that it is sometimes there are things that are out of your control but if it’s happening semi-frequently then its something we have to work out together. Finding a solution together may help get the problem solved. For example, maybe someone else picks them up or you give notice to someone else.

[Kaitlyn]

A huge part with communicating with a parent or guardian when it comes to a child, is reasoning and understanding. Receive the explanation from the parent as to why their child is being picked up late. Life happens, but we also have to recognize if the explanation was out of carelessness or a genuine incident. Explain the commitment that the parent has taken on when putting their child into a care facility and explain the expectations of having them in the program and how a child is expected to be collected at a designated time. Once again, we have to consider the best interest of the child and the consistency that they need.

[kit]

I would first ask and investigate any difficulties she is having outside of work and try to establish a reason to find solutions with her. At my daycare, there is a late fee for picking kids up late, and I would remind her of the fee, but also explain her child’s perspective to the situation.

[Isabelle]

I would inform my boss of this continued discretion and ask for a meeting to be held regarding the presistent issue of running late.

[Nathalie]

I would kindly remind the parent when closing time is and ask if there’s anyway we could find a solution, maybe an alternate person. Make sure the parent is aware that staff have to stay later and that the child may feel sad or upset that they may be the last one picked up. Make sure the parents knows that we now situations arise but that it would be helpful if the center was given a heads up so we can figure out a solution.

[Peyton]

I would first communicate the consequences that come with picking up the child late such as fear from the child that their parent has forgotten them as well as the staff that also need to stay late, and then I would ask if there is something getting in the way of the parent picking up the child on time and help find a solution.

[Olivia]

I would talk to the parent about how 20 minutes may not seem like a lot of time, but it does have an effect to the child who is left behind. I would explain about the extra staff who have to stay behind for the children. I would explain that at my school, there is a late fee for every minute that you’re late to picking up the child.

[doris]

Oh yes I think is not right, as you say, it is very important to be at the indicated time so that it is comfortable for everyone including the child

[mariana]

although 20 minuets doesn’t seem that long I will talk to her and see what i can do to help her and see what we can do so she can be here on time to pick up her kid

[Jiwan]

first you have to make sure your written contact states the specific times of drop off and pick up children. you should explain the parent 20 minutes may not seem long to the parent, but it affects the child who is the last to be picked up and it’s hard on staff member too. being respectful to the school’s regulations and staff’s time this isn’t acceptable to picking up child late so often. If it continues

[Ashley]

I would start by initiating basic conversation to try and understand her a little better. This can help open the discussion up as to why this is a recurring problem. From there we can create an action plan together to try and help. Meanwhile I would try to not make her feel attacked in any way nor would I be accusatory. I would try to be understanding, knowing life happens and she may be going through something that could be making it difficult.

[Lexy]

I would tell the parent that picking up her child on time is very crucial and ask why she or he was late picking up Lilly.

[Angela]

My first response would be to find out why and with compassion ask what might be happening in their life to cause the tardiness.

[Robyn]

I would remind them of the school hours and the policy on pick up times and what they agreed to upon enrollment. I would ask if they need help with resources or help making a plan that can help with timely pick ups.

[Marissa]

Ask the parent the reason behind the delay in pick. Help work with her to find solutions. Then explain explain school policy.

[Jamie]

Be sure that parents are informed of late pick up policy from the first day they enroll. Post the late pick up policy so that parents are aware.