What to do when parents are late to pick up their child?

  • Jasmine Nared

    March 9, 2023 at 1:28 am

    If a parent continually pick up their child late. I would have a meeting with the parent to find out what is going on reminding her that the scheduled pick up time should be adhered to. If there is a problem with her work schedule I would be willing to try and assist her if possible.

  • Mekieyl

    March 13, 2023 at 2:45 am

    n this situation, I would check in with the parent to acknowledge the late pick-ups and explain how this affects the child and there school day then I would try to see if there is anything I can do to support change in this situation and or if there is a aftercare program for the child to be involved in.

  • Jenny

    March 13, 2023 at 3:52 am

    1. I would remind Mrs. Hopkins that her child expects to be picked up by a certain time, and disrupting a child’s routine can cause negative feelings and behaviors. At my center, I would remind her of the late fee that I assume to be charging for the third time, and report it to my director.

    2. I would tell Lily’s mom that I can understand why she is very upset. I would also suggest modeling appropriate play behaviors throughout the day to demonstrate how to play without hurting others.

    3. Assure the family that no one was teasing the boy, and dressing like a princess doesn’t change how he is male. Also explain that he wanted to dress like a princess, and we’re happy to allow him to explore his self-identity.

    4. Explain that the child was given protection for their clothes, and offer a donation shirt if possible.

    5. Try to take the child’s attention away from dad so dad can get to work. Explain to child all the new things they’ll get to explore today, and direct attention to a toy that the child might be interested in. Demonstrate a fun and/or creative way to play with said toy, and give child a turn to play with toy. If the child does not seem interested in exploring the play center, offer physical comfort until they are able to calm down.

    6. Tell grandma that the grandbaby will have a ton of fun, and the next few hours will go by like nothing.

  • Sierra L Ermini

    March 15, 2023 at 3:35 am

    Be understanding of her situation, ask to see if she is okay and make sure nothing major is holding her up. allow her to provide validation. By understanding her situation, it can help us compromise or reach the ultimate goal of her picking her child up on time. Informing her of the negative impacts in a non-judgmental way and creating an expectation or standard for parents is just as important as with the children.

  • Shy

    March 23, 2023 at 8:31 pm

    I would meet with the parent and ask if there’s a certain reason why they are late. If it’s a problem that can be solved, I would sit with them and see if we can find a solution. Otherwise, remind the parent that pick up time should be followed. If the child knows the schedule by now, then they know when they should be picked up and it might cause some confusion and negative feelings if the late pick ups continue

  • Kyle Garvin

    March 29, 2023 at 9:47 pm

    I would start off by saying that the child really loves being here at daycare, but after a long day, everyone is ready to go home and be with their families.

    • Jamie

      March 30, 2023 at 5:16 am

      Be sure to share the written policy with the parents and remind them about the need to pick up children on time.

  • Mariame Toure

    March 31, 2023 at 4:54 pm

    I would explain to them the importance of being on time. It effects everyone involved, the parent, the student, and the staff that have to stay longer at the facility. At my facility we give late slips to the parents who 5 or more minutes late and they have to pay a fee. If the problem isn’t resolved after that, I would advise that a meeting be held.

  • Megan

    April 1, 2023 at 11:40 pm

    We understand that sometimes things come up that can make you late, however your child knows they are the last one to leave, as well as the staff who have to stay longer than they are expected to, and they may have to put off their cleaning if their center requires the children to be gone before using chemicals to clean.

  • Sherlyn

    April 4, 2023 at 4:29 am

    first I would ask the parents if theres anything wrong and if theres something we can do to help and advice that arriving late effects the children and the teachers.

  • Kelsi Nieves

    April 4, 2023 at 7:38 pm

    I would first ask to speak the parent privately. I would then bring attention to the fact of them picking up their child late and ask the parent for the reason behind this. I would empathize with the parent and ask if they can think of a solution to this problem. I would reiterate that I will help where I can, but ultimately it their responsibility to pick up their child on time.

  • Hannah

    April 5, 2023 at 11:39 pm

    If a parent was late to picking up a child for the third time in the last two weeks, I would remind them about the policy for picking up. I would mention how being late can be detrimental to a child and how them might feel about always being the last child to be picked up.

    • Jamie

      April 11, 2023 at 3:38 pm

      It would be a good idea to give them an extra copy of the policy that they signed when they enrolled their child.

  • Madison A

    April 7, 2023 at 8:53 pm

    When a child is picked up 20 minutes after closing time, I think the first approach is speaking to the parent to figure out what is going on. Asking the parents what their needs are to help a better communication in being able to manage the issue more effectively.

    • Jamie

      April 11, 2023 at 3:36 pm

      Thank you for emphasizing communication.

  • Anna

    April 11, 2023 at 5:09 am

    Remind the parent of our pick up time policy. Offer compassion for her situation and also explain the needs of our childcare providers.

  • Kadija

    April 11, 2023 at 11:59 pm

    I would sit down and talk with the parent. Ask why they are late again and explain to them that it can affect their child in a negative way. We can then figure something out to make sure this doesn’t continue happening.

  • Marissa Burns

    April 12, 2023 at 9:42 pm

    Being consistently late is hard for the child and the staff. It also is a sign of disrespect of another’s time

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