What to do when parents are late to pick up their child?

  • katrina mcivan

    Member
    May 3, 2023 at 9:43 pm

    i would try to re communicate the opening and closing times of the facility. even though we will always stay with the child we do have the times in place for a reason, for safety, and many other reasons. ask the parents if there is anything we can do to help with this, and possibly try to create a plan to fix this.

  • Kelly

    Member
    May 4, 2023 at 8:41 pm

    I would ask her if something was preventing her from picking up her child on time and I express an understanding that life can be chaotic. I would ask if a change in care need to be evaluated to work better with everyone’s schedule. I would also communicate that pick up after the center in close can not be a regular event.

  • Ann Marie

    Member
    May 8, 2023 at 6:04 pm

    I would ask the parent if there is anything we could do to assist that the child is picked up on time. We all know life happens but to a child 20 minutes is a long time and to thrive they need that stability. I would ask the parent if there is anything we could do to assist that the child is picked up on time. We all know life happens but to a child 20 minutes is a long time and to thrive they need that stability.

  • Jordan

    Member
    May 9, 2023 at 8:36 pm

    Explain why being 20 minutes late, so close together, show the staff that this may become a permanent change. A change that cannot and will not be allowed. I would explain this is because overtime for staff, children being in care more than what is legal, and parent tartiness all affect the legality and quality of care. I would then ask how we as staff can reduce the risk of this happening again and make sure to use neutral non-blaming language. Finally, if this IS a permanent change, I would recommend a facility with later hours.

  • Anika Walter

    Member
    May 10, 2023 at 4:22 pm

    I would refer to any policies and procedures for my program regarding late pickups. I would like to schedule a meeting with the parent to discuss the recurring lateness. I would express my concerns and the impact her tardiness has. I would help seek understanding while also reinforcing our policies and at the end of our meeting we would discuss problem-solving and solutions for the situation.

  • Emilee Slayton

    Member
    May 14, 2023 at 5:15 pm

    I would politely tell the parent that there are exceptions to picking up their child late, but if it were numerous times in a row I would have to explain that it is important for the parent that us as teachers have to follow the WAC guidelines and it would get out of guidelines.

  • apria hunterbrown

    Member
    May 17, 2023 at 7:50 pm

    I saw someone talking about a meeting in their comment and I think that is a great idea in order to talk about the family running late. It’ll also give them a little one on one time to decompress and organize things because I’m sure they know they’re running late. You’ll be able to go over and discuss the parents point of view. You can also discuss new times or a rotation of people in the family throughout the week to pick up the child.

  • Dawnette

    Member
    May 21, 2023 at 7:26 pm

    I would inform her of the parent handbook and policies. I am understanding of her time and I would ask her to be respectful of mine. I would also ask her if there was anything I could do to help her when making sure she can pick up her child on time. Most of all, I would still remain compassionate. I Understand people run late due to work or traffic. Communication is key.

  • Jessica

    Member
    May 23, 2023 at 7:01 am

    I would explain that 20 minutes may not seem long to the parent, but it affects the child who is the last to be picked up and the extra staff that need to stay at the facility. The child could feel abandoned and not being consistent could affect child next day or cause child fear to stay or come back. Urgent matters may come up, but being respectful of the school’s regulations and staff’s time is common courtesy and isn’t acceptable for this to be occurring so often. If it continues to be a pattern, matters may have to be taken more seriously. I would be explaining that 20 minutes may not seem long to the parent, but it affects the child who is the last to be picked up and the extra staff that need to stay at the facility. Plus it could be extra charge and could lead to serious matters such as Cps. Urgent matters may come up, but being respectful of the school’s regulations and staff’s time is common courtesy and isn’t acceptable for this to be occurring so often. If it continues to be a pattern, matters may have to be taken more seriously.

  • Asia

    Member
    May 23, 2023 at 8:58 pm

    I agree with pretty much all of the statements uploaded here. Approach the parent with a neutral and non confrontational tone and inform them that tardiness impacts and has a ripple effect on the program as a whole. Ask if there is anything that can be done to alleviate any difficulties in the scheduling and try to come up with a mutually beneficial solution.

  • Lauren

    Member
    May 25, 2023 at 4:54 pm

    I would let the parent know that it is policy to be on time and it affects the child. I would try to use empathy to understand where they are coming from and maybe work out if the schedule works for t them or not.

  • Kathy

    Member
    May 26, 2023 at 10:53 pm

    I would acknowledge the parents perspective and give them an opportunity to explain. I’d offer support and explore possible solutions. It would be necessary to also emphasize the importance of punctuality.

  • Briana

    Member
    May 29, 2023 at 3:34 pm

    I would communicate that her child was very fixated on her picking them up at a particular time. It very much distressed them today that again she was late by twenty minutes. I would explain how important it is for the children to have the same routine.

  • Isabella Bates

    Member
    May 30, 2023 at 4:18 am

    Explain the strain it puts on the child and staff members to stay later than the agreed-upon time. See if there is anything you can do to help her get there on time. Explain that there aren’t any lesson plans for after a specific time, and sitting around for those extra minutes isn’t beneficial to her child or the caretaker.

  • Samantha

    Member
    May 31, 2023 at 2:18 am

    I would meet with the parent and let them know that it is not okay for them to be picking their child up this late. It will have negative affects on the child mentally and emotionally. I would then be open to the parent’s reason.

Page 9 of 29
Reply to: Irene
This is the third time in the last two weeks that…
Cancel
Your information:

Start of Discussion
0 of 0 replies June 2018
Now