[Hatai]

Ask the parents to commitment to pick up on time was agreed to and signed off on in the parent handbook that listed the responsibilities of the parent. Most facilities will have a late fee that is charged immediately. And I also try to understand their parents situation as well.

[Kira]

Express understanding, remind the parent of the school’s policy, and ask the parent if there is anything the staff can do to support on-time pickups.

[Heather]

Letting the mom know that 20 mins late is a long time, all the children have gone home and it causes her child to worry. Talk about the late policy.

[Emily]

I would have a meeting with the parent and tell them that this can negatively impact their child, being the last one after the child care facility is closed. I would also let the parent know that we cannot always have an adult stay after their shift longer to wait for a late parent. We legally would but it isn’t fair to the teacher. In reality, these teachers have a life of their own and might also need to pick up their child or have other commitments.

[Gabrielle Stevens]

I would discuss with Mrs. Hopkins the issue that is occurring (that she is consecutively late to pick up her child) and ensure that she has the correct information of the pick up times to ensure there is no misunderstanding from our part. If she has the correct information I would politely let her know that picking up her child late so often impacts not only our staff that has to stay late (hence bringing in the possibility of interrupting their own daily schedules and individual and family needs being met), but her child as well, given that they are the last to be picked up and only child left in the facility. I would ask if there has been any circumstances that has been preventing her from picking up her child on time and work with her to ensure that both the child’s, parent, and facility needs are being met.

[Lily]

As a professional, if Mrs. Hopkins consistently picks up her child late, it is important to address the issue in a respectful and constructive manner. Here’s what I would do:

1. Document the incidents: Keep a record of the dates and times when Mrs. Hopkins has picked up her child late. Note the impact it has on the center’s operations and staff.

2. Communicate with Mrs. Hopkins: Schedule a meeting or have a conversation with Mrs. Hopkins to discuss the ongoing issue. Express concerns about the late pickups and the impact it has on the center’s ability to close on time.

3. Review policies and consequences: Remind Mrs. Hopkins of the center’s policies regarding pick-up times and any associated late fees. Clearly explain the consequences for repeated late pickups.

4. Seek understanding: Inquire about any challenges or reasons for the consistent lateness. Listen empathetically and try to find a solution that works for both parties.

[Jamie]

Thank you, excellent well thought out response.

[Tess Swigart]

I would explain to the parent the affect on the child that this has, I would explain to them that it is their responsibility to take care of their child.

[RAJANNA SAILAJA]

Firstly, I would talk to the parent about the reason behind frequent late picking and ensure that the parent has a chance to share their emotions and then, I will explain how hard it gets for an young child to wait for 20 minutes, whereas all the other friends are already picked up by their parents. I would also let the parent know about the difficulties for the staff to stay up late after the work hours are over. Finally, I would let the parent know about the consequences if the late pick up repeats as per the childcare program policy.

[Jamie]

Thank you.

[Batool]

I would start off by asking if everything was alright and If their was something we could workout together to resolve the problem. Then I would let them know the close hours and that we as staff are not paid to stays after leave time. Lastly I would explain that their child is waiting for them anxiously and excitedly and that it really upsets the chill seeming all their class mates leaving happy with their family’s.

[Bryanna]

This is the third time in the last two weeks that Mrs. Hopkins has picked up her child late. Today she did not arrive until 20 minutes after closing time.

First I would ask Mrs. Hopkins if she has been having any issues lately as we have noticed that she has picked up her child late multiple times. I would mention that we are concerned for her child as even 20 minutes may not seem long, her child may be affected emotionally by the tardiness. Depending on the scenario, we could possibly talk about accommodations, other solutions, or even make plans for another relative to pick up the child.

[Dee]

I would first find out why the parent has been late picking up th child and then explain the importance of picking up there child in a timely manner.

[SARA]

Maybe, for the mom 20 minutes does not seem too much, but for the child it is sad, and frustrating, the kid would be wondering “where is mom?’ this is gonna make he/she anxious.

[Gloria]

creo que lo primero que podriamos hacer es hablar con los padres para poder entender las causas ppor las cuales estan llegando un poco tarde por el nino, luego de escuchar sus motivos les explicaria el porque no puedo tener mas del tiempo autorizado al nino ya que son por razones legales ,luego les ayudaria a buscar al guna solucion , para que los papas puedan tener una solucion aesto y no se convierta un problema para ellos ,leas preguntaria si tienen un familiar que les pudiera ayudar en los momentos que ellos no alcancen .

[Meghan McDonald]

<div>Provide the parent with the programs pick up rules and explain that 20 minutes may not seem long, but it does affect the child and the staff of the program. Explain that it is not acceptable for this to be a regular occurrence, and that the situation may be taken more seriously down the line. Of course there are emergencies, but in those cases the parent should call ahead and let the program know.</div>

[Lydia]

I would kindly remind the parent of the learning center’s late pick up policy, the difficulty the tardiness creates for the staff and child, but also work to find out what the circumstances are that are creating this issue. This can be done in a parent meeting.