What to do when parents are late to pick up their child?

  • Tiffany Huber

    Member
    August 7, 2023 at 3:22 am

    remind the parent of the time the daycare closes explain how you understand that emergency’s come up but since this is the third time it has happened you have to explain how even though 20 minutes doesn’t seem that long to an adult it’s a long time for a child to wait and how it can affect them, also I would explain how we have a set time for the center to close and her being late this much is pushing back employees schedules.

  • Jennifer

    Member
    August 8, 2023 at 7:50 pm

    Explain that 20 minutes may not seem long to the parent, but it affects the child who is the last to be picked up and the extra staff that needs to stay at the facility. Urgent matters may come up, but being respectful of the school’s regulations and staff’s time is common courtesy, and isn’t acceptable for this to occur so often. If it continues to be a pattern, matters may have to be taken more seriously

  • Kayleigh Miller

    Member
    August 9, 2023 at 4:45 am

    I would discuss to the parent that I understand that it is hard sometimes because life happens, however having a reliable schedule is vitale for the child.

  • jillienne greenfield

    Member
    August 9, 2023 at 9:08 pm

    Talk to a supervisor first, explaining the situation to your boss may allow you to have a better outcome with a conversation with the parent. Next, explain to the parent how this affects not only the staff and the child. Since the incident is reoccurring explain that this may have to be taken more seriously and will have repercussions. allowing there to be an explanation as to how this impacts the staff and child because of a safety matter may be a great thing to mention.

  • Karent Kankanton

    Member
    August 10, 2023 at 6:24 pm

    Before any conversation I will check policies from the center about late pick up. From the first time that the parent pick up late will receive a notification that will be charge for the extra time. Then as a teacher I can be sympathetic in the first time, and let them know about pick up policies in the center, that the parent can have someone else picking the kid if an emergency happens. At the third time I will follow consistent late pick up policies from the center. According to where I’m working now will be an email to the parent explaining that is their responsibility for an on-time pick up, that because it has been consistent in the last two weeks, and the teacher have their own responsibilities after working hours. If it happens again, in the fourth time close to the third one, will be for a disenrollment from the center. As a teacher always be sure about the policies of the center.

  • Jen

    Member
    August 10, 2023 at 7:49 pm

    I like all the responses of others and explaining how being late effects the child and center. Follow up with questions like why are they running late to find the cause and maybe offer a solution.

  • Kala Nobles

    Member
    August 11, 2023 at 2:49 am

    Consider these scenarios:

    1. This is the third time in the last two weeks that Mrs. Hopkins has picked up her child late. Today she did not arrive until 20 minutes after closing time. I would ask the parent if that had time to chat regarding pick up if they say yes, taking time to understand why the parent if frequently late. Be Empathetic but also inform them the child is being negatively impacted and we need to work together to ensure a timely pickup.
    2. Lily is 20 months old. This is the second time she has bitten another child today. Lily’s mom is very upset and may pull her out. I would explain that it is a completely normal phase,offer a few suggestions on how we could avoid future bites.
    3. The family was very upset when they came to pick up their son and found him dressed as a princess. They say they’re worry about him being teased and/or not understanding appropriate “male” behavior. I would explain that children need to be give the space to explore and express feelings he was likely dressing up to fit in With his peers not caring the outfit was intended for a girl. It is healthy to engage in peer lead group play.
    4. Mom is angry because her child got magenta tempera on her shirt and it wouldn’t wash out. The shirt is ruined. I would apologize and empathize with the lose of expensive clothing, point out we do use protective aprons to protect clothes however mistakes happen and pant doesn’t always stay on the paper.
    5. Dad is yelling at his son because the son does not want to stay at the childcare center. Dad is extremely frustrated because he is late for work. I would try to encourage the child to come play while also pointing out that everyone feel frustrated at times and dad is not mad at him but just frustrated.
    6. Grandma starts to cry when she drops off her grandbaby because she feels she’s abandoning her since she has to go back to work.I would reassure her she is not abandoning her granddaughter. Explain what a fun day we have planned and try to redirect the children away from the crying adult.
  • Emiline

    Member
    August 11, 2023 at 3:39 pm

    This is the third time in the last two weeks that Mrs. Hopkins has pickup her child late. Today she did not arrive until 20 minutes after closing time. What would you do?

    I would first sympathize with the parent and make sure that all is well. Figure out why she is late and see if it can be preventative. Then explain that the parent has a signed contract that requires them to be picked up at that time and no later, and a fee can be charged because of it. Then, brainstorm ways how we can figure out something that might work better for her, maybe a relative picks them up so she can focus on work.

  • Meredith

    Member
    August 11, 2023 at 5:55 pm

    i would talk with dad and let him know that our staff needs to be home with their own families and that while 20 min doesnt seem like a lot but it adds up when we are having to be away from our own families even longer. i would let dad know that if it continues we will have to sit down and have a discussion about them staying at the center

  • Michelli Timburiba

    Member
    August 14, 2023 at 2:07 am

    I would start by saying that the child had a good day and provide some details and after that I would say that I noticed that in the past 2 weeks you had a late pick up. I understand that sometimes emergency happens but that affects my schedule and school staff scheduled as well. On top of that I would mention that the child feels sad when he is the last one to be picked and this can create some anxiety. I would suggest her to have someone else as backup plan in case she can’t make it on time.

  • Neeraj khandwal

    Member
    August 14, 2023 at 6:15 pm

    Repeatedly picking up a child late can have negative effects on the child’s routine, emotional well-being, and even their relationship with their caregivers. It’s important to address this issue to ensure that the child’s needs are being met and that the place providing care has the necessary resources and staff to handle such situations.

    If you’re in a position to do so, you might want to communicate with Mrs. Hopkins to understand the reasons behind her consistent lateness and express any concerns you have regarding the impact it might have on her child. It could be due to genuine reasons such as unexpected traffic or work-related delays, or there could be other underlying issues. Open communication can help find a solution that works for both parties and, most importantly, ensures the well-being of the child.

  • anissa pruett

    Member
    August 15, 2023 at 8:58 am

    Letting the mother know the severity of her being that tardy, and that often and what effects it may have. Ask the parent, their schedule may not be working out? Or is something going on to prevent her from coming on time. A child loves to see their parent at the end of the day and waiting even longer is a lot of time for a young child. I would talk with the mom and see what solution we can come up with

  • cheree

    Member
    August 15, 2023 at 2:54 pm

    I would ask why is she late for pick up then i would ask if there was something i could do to help the situation as in if i could call someone on the pick up list. I would also be sure to let the parent know that being on time is very important. If he or she cant be on time it is really important to text me that they possibly will be late.

  • Beatriz

    Member
    August 15, 2023 at 10:11 pm

    I would have a conversation with her, first acknowledging the problem and then asking why and lastly coming up with a plan to help support her. “I’ve noticed that you have been coming after hours to pick up your child, is everything okay? How can I help or support you?”

  • Kyle

    Member
    August 18, 2023 at 5:22 am

    Personally, I would try and understand the reasoning behind why the parent is consistently tardy when picking up their kid and try to come to a consensus as to what the reason is. Trying to figure out a way to come to a conclusion that will benefit the parent and the teacher equally hoping to reach common ground. A safe and harmless approach.

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