[Norlyn Martinez]

First, with respect, you will be greeted and reminded of the daily withdrawal time. You will be informed that your child was the last to leave the place of care, informing you of the feeling that the child expressed. I would remind you that perhaps it is not a long time, but who for the children? Small one minute is an eternity and I would appreciate it if you would take the necessary precautions so that the incident does not repeat itself.

[Norlyn Martinez]

2. We would tell LYly’s mom that we can understand her frustration and annoyance and that we are going to teach lyly game techniques where she cannot hurt other children and that we will take different measures to properly teach her different behavior and apologize for the incident caused.

3. We would tell the mother that out of respect for her son we fulfilled her wish to dress like this, indicating that it was a game and that no one made fun of him in the classroom and we explained to her how to learn to appreciate her masculine physical characteristics and that we respect her your choice.

4. Inform the family that the child had a lot of fun doing his work and that he had protection for the activity but that it was still not enough and we would offer him a replacement shirt.

[abby kolbeck]

This is the third time in the last two weeks that Mrs. Hopkins has pickup her child late. Today she did not arrive until 20 minutes after closing time. What would you do?

Let the parent know what kind of effect this can have on their child. Also that we have policies in place to discourage neglect and would have to call CPS if they were later than 30 minutes. Once in a while being late is not child neglect but on a regular basis there needs to be an emergency contact to ensure child safety and emotional health. That is an easy solve to ensure childs safety.

[Casidy Giles]

Our center has the policy that student accounts are charged with late fee’s every minute a parent is late past closing time. But before that point is reached, a conversation is had with parents regarding what pick-up time is needed, and coming up with a plan for when students are late. Also, talk about how it effects both the child and center when this event occurs.

If this becomes a habit, the center would have to not accept the student into their care.

[Zorayda]

Los padres necesitan cumplir con sus horarios para ir a traer a sus niños a tiempo.

[Zorayda]

Es importante que los padres traigan a sus hijos de la school a tiempo para evitar que su hijo se sienta triste y enojado.

[bahareh rahimkhani]

I would start asking about the reason, and after that , explaining for them this is so hard for her child to stay here , because she loves to see there parents at the end of the day waiting for her , it shows the big reason for receiving attention .

[Shannon Blancas]

Letting the parent know that picking up their child late can upset their child. Ask if this will be a day to day problem or if it was just a one time thing. Work with the parent to come up with a realistic schedule that their true needs are maybe longer days but if I am aware of that then I would have a longer plan of things to do for their child so that it wouldn’t be a late pickup and their child won’t be disappointed that their parent is late and it’s more of a normal longer day.

[Rey Fairburn]

I might ask the parent if she finds the traffic is really bad this time of day, and open up a discussion to see if there’s any ways we can help support her in getting to the center before we close

[Kenya]

I would try to start with concerning, making sure everything is okay with mom and at work and that nothing new is happening that is negatively impacting the mom that i should know about. If theres not, i would try to kindly explain why its important to be on time and brainstorm ways we can fix the problem together that work for both parties, such as another family member picking up.

[Molly Carden]

I would have a conversation with the parent about their schedule and how we could work something out that would allow for their child to be picked up on time and for staff to leave at the proper time, and also allows them to do the things they need to get done during the day. I would include that 20 minutes past closing is a considerable amount of time for the child to be waiting without their friends, and that we need to respect the employees’ time as well while still respecting the responsibilities of the parent

[Rosa]

In this type of scenario, a conversation is warranted with the parent; The negative effects this has on a child and the staff that has to stay behind. A child who constantly stays late and by themselves (no more peers) will start to catch on soon and realize something is off. Most care centers have a late policy and/or fees in place to prevent this from happening. From time to time, there are emergencies we just cannot help, and if that is the case for this parent, it is important to acknowledge it so that a solution can be worked out.

[Chadley Baker Hunter]

I would first ask what is causing the parent to be late in picking up their child. I would listen and respect whatever is causing them to be late. I would say I understand how that is difficult and I can see how that would result in being late to pick up their child. I would then ask what can we do in the future so that we can be on-time to picking up their child. Depending on the situation, I might suggest different things I can do to help that parent.

[Halle]

I would first start the conversation with being curious as to why the parent was late and how I could support them with showing up on time. I would then remind her what closing time is and discuss how it impacts each person when she is late. I would remind her of the late policies and kindly ask that she try to show up on time.

[Leeanna W]

I would start with gently reminding Mom about pickup time. If it continues, I would talk with her and see when the best time to meet with her privately is and then discuss what may be happening that is causing her to be late to pickup. From there, I would hope that we could brainstorm ideas together to assist her in pickup time, whether that be she tries to call to let us know she will be late or some other way to let us know that she is on her way.