[Analicia Garcia]

Keep a positive attitude and not quick to judge being late 20 min. Do communicate how we can adjust to a schedule that best works instead of being late. This helps the child know or the parent understand how it can effect a child when being the last to leave continuously. As well as going over any documentation for agreement.

[Samantha Lucey]

I think the best approach is to go over the policy with the parents and ask if there are any resources they may need to help in this situation. Give them a grace period and explain that employees have their kids or other things they may need to get too, explain the policy with them that they most likely signed when their children first started. Let them know it is nothing against them but that this policy is in place and there are fee’s that can go along with it if it keeps recurring.

[Liwen Huang]

I talk to Mrs.Hopkins friendly. I tell her something positive about the child today. I would talk about her schedule and that the child and staff have to wait for her and it would be healthier for everyone if she is on time.

[Trainer]

Liwen, your approach of talking to Mrs. Hopkins in a friendly manner is commendable. It’s important to maintain a positive and respectful tone when addressing such situations. Additionally, highlighting the impact of Mrs. Hopkins’ tardiness on the child and the staff is a thoughtful way to convey the message. However, it’s also crucial to clearly communicate the center’s policies and the importance of adhering to the pickup schedule to ensure the well-being of everyone involved. This can help set clear expectations and boundaries while maintaining a supportive and understanding attitude. Keep up the good work in handling sensitive situations with empathy and professionalism.

[Alaysia]

First, make sure that the written contract states specific times when parents are expected to pick up the child. Second, state the consequences if a parent doesn’t pick up her children on time. Or charge a late fee

[allie]

When faced with a situation where a parent consistently picks up their child late, it’s important to address the issue in a respectful and proactive manner. Here’s how I would handle it:

Document the Incidents: Keep a record of each instance where Mrs. Hopkins picked up her child late, noting the date, time, and duration of the lateness.

Communicate with Mrs. Hopkins: Have a private conversation with Mrs. Hopkins to discuss the pattern of late pickups and its impact on the childcare center. Express concern for her child’s well-being and explain the importance of adhering to pickup times for the smooth operation of the center and the welfare of all children.

Explore Reasons for Lateness: Listen to Mrs. Hopkins’ reasons for the late pickups and offer support or resources if she is facing challenges such as work schedules or transportation issues. However, also emphasize the importance of finding a solution to prevent future occurrences.

Set Clear Expectations: Reinforce the center’s policies regarding pickup times and late fees, if applicable. Clearly communicate the consequences of continued late pickups, including the possibility of implementing late fees or further action if the issue persists.

Problem-Solving: Work collaboratively with Mrs. Hopkins to identify potential solutions to prevent future late pickups. This could include adjusting her schedule, arranging alternative pickup arrangements, or seeking support from family or friends.

Follow Up: Monitor the situation closely and follow up with Mrs. Hopkins to ensure that the issue is being addressed effectively. Offer ongoing support and communication to help Mrs. Hopkins meet the agreed-upon pickup times.

Implement Consequences: If the late pickups continue despite efforts to address the issue, enforce any consequences outlined in the center’s policies, such as implementing late fees or restricting Mrs. Hopkins’ access to childcare services until the issue is resolved.

Overall, it’s important to approach the situation with empathy and understanding while also maintaining firm boundaries and expectations for punctuality. By addressing the issue promptly and collaboratively, we can work towards a resolution that benefits both Mrs. Hopkins and the childcare center.

[rosemary quintero]

I may reevaluate the time I close but if it is not possible, I can have a conversation with the parent explaining the importance of being on time. we have set rule that we need to follow and i as a teacher have to attend to my children. I will have a conversation with the parent and ask if there is anything i can do or someone who could support her.

[Da’Kirra]

I would first ask what’s going on? Maybe their situation changed and they do not know how to accommodate for it yet. If that is the case I’d offer resources that can help, if I can. while doing this I’d also let them know that being 20 minutes late affects the child with a sense of neglect and abandonment. And also affects the centers staffing and obligations.

[Vladyslav]

In this situation, I would address the issue by having a private conversation with Mrs. Hopkins to express concern about the pattern of late pickups. I would listen to her reasons for the lateness, offer support if needed, and remind her of the program’s policies regarding pickup times and late fees. I would emphasize the importance of respecting the program’s operating hours for the well-being of the child and the staff. If the pattern continues despite attempts to address it, I would escalate the matter to the program director or administration for further action.

[Tetiana]

In this situation, I would address the issue by having a private conversation with Mrs. Hopkins to express concern about the pattern of late pickups. I would listen to her reasons for the lateness, offer support if needed, and remind her of the program’s policies regarding pickup times and late fees. I would emphasize the importance of respecting the program’s operating hours for the well-being of the child and the staff. If the pattern continues despite attempts to address it, I would escalate the matter to the program director or administration for further action.

[Mackenzie]

I would talk with the parent about trying to get there on time as there may be rules about how late a child can stay in child care, if knowing prior to pick up that they will be late I will ask for a heads up so I can plan staffing accordingly.

[Lucy]

I would first ask why the parent is frequently late to try to better understand their situation. From there I would explain the schools policies on lateness, maybe the parent will be fined a late fee, communicate how the lateness effects the child as well as the staff. Maybe ask the parent to give a courtesy call telling us they will be late and why for the next time. If it continues to happen frequently, express how their lateness might have to be taken more seriously.

[Ethan Winstead]

This is a tricky situation, because I always like to put myself into others shoes, and in this case if I was meeting with the parent I would try to understand why this is happening, and be patient with them all while explaining to them the policies, and agreements that were made in regards to facility hours.

Another issue with this that I would try to communicate would be that children can often have anxieties in regards to time, and ive seen this firsthand at the program I work at where kids are expecting to be picked up at a certain time, and have had meltdowns when that doesn’t happen, even when they only have to wait 5 minutes longer sometimes… so explaining that it might affect the child in that way would be important.

[Mackenzie]

Communicate to the parent that while it may not seem like that much time to them, 20 minutes of being the only child whose parents haven’t arrived can cause them to have unwanted feelings and behaviors. Also discuss the schedule and if there is any way to make it work where they can pick the child up in a reasonable amount of time. If the behavior continues, it may have to be suggested that the parent find other forms of childcare because while it is the responsibility of the workers to care for the child, it is the parent’s responsibility to pick their child up on time.

[Azucena C]

Always making sure if they are okay if there was an accident on their way first understanding why they were late before asking giving them a chance to explain and after letting them know the importance of being on time everyday for their child if their is a certain closing time is because their other stuff need to be done and maybe there not always enough extra teachers to stay with the children extra time and that affects your daily schedule letting them know it cannot keep on happening with out any consequences being taken after certain times is their anybody else that can pick up the child on time and make sure to put them on the pick up form and sign the permission slip.

[Tiffany]

<div>First I would ask them why this keeps happening, if it’s going to be a regular thing or if it truly is coincidental one-offs. Then I would explain the importance of being on time and how it can affect the child when they show up late. Afterwards I would work with them to see if there was a way to adjust their schedule or we could implement a late policy where they could let us know beforehand or if someone else is able to pick up the child instead to help them be on time instead of late going forward.</div>